Appointments

Appointments System

To book an appointment, please telephone;

St Luke's Surgery 01373 830006
Monday to Friday 08:30 – 13:00 and 14:00 – 17:30

Fromefield Surgery 01373 464731
Monday to Friday 08:30 – 13:00 and 14:00 – 17:30

One evening per week 18:30 - 20:00 in Beckington or Frome.

Saturday morning session 08:30 - 12:30 between Beckington and Frome – please speak to the receptionist.

Please inform the receptionist if you wish to see a particular GP. For continuity of care we recommend that you see the same doctor, where possible, for ongoing problems as this usually works best for doctor and patient.

The receptionist can make appointments at either site for you.

Types of Appointment

Due to the Covid-19 pandemic all initial GP appointments are by telephone.

GP Routine Appointments

Non urgent medical problems can be booked up to one month ahead. Each appointment to discuss one medical problem lasts 10 minutes,

please request a double appointment if you would like to discuss more than one problem. 

GP Priority Care Appointments

These appointments are for urgent problems, please phone as soon as possible after 08:30 for a priority care appointment on the day. 

GP Medication Review Appointments

Medication reviews usually need a full 10 minute appointment to complete.

If you have an additional problem to discuss, please make a double appointment.

Practice Nurse and HCA Appointments

Non-urgent medical problems can be booked up to one month ahead.

For an urgent medical problem on the day, please contact the reception team as soon as possible after 08:30.

First Contact Practitioners - Physiotherapist - Dealing with Bone, Joint or Muscle Pain

The Physiotherapist will:

  • Assess you and diagnose what's happening
  • Give expert advice on how best to manage your condition
  • Refer you to specialist services if necessary.

 

GP Working Timetable (subject to change)

Dr Beaven normally works Monday, Tuesday and Thursday

Dr Bruggers normally works Monday, Wednesday, Thursday and alternate Friday

Dr Tippin normally works Tuesday, Wednesday Thursday and alternate Friday

Dr Kay normally works Monday and Tuesday

Dr Wooding normally works Monday, Thursday and Friday 

Dr Nunn is currently on Maternity Leave

Dr Ryan is covering Dr Nunn's patient list normally Monday, Tuesday and Wednesday

Dr Edwards normally works Tuesday and Wednesday

Dr Lewis normally works Wednesday, Thursday and Friday

Dr North normally works Wednesday and Friday

Dr Bailey normally works Monday, Tuesday, Wednesday and Thursday

Dr Loh normally works Tuesday, Friday and alternate Wednesday

Cancel an Appointment

It is important that you inform the practice if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you persistently fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment and may ultimately be removed from our patient list. 

You can cancel your appointment by:

Telephone - Contact the Reception Team on 01373 830006

Text - If you receive appointment reminders by text, it is possible to cancel your appointment by reply.

Home Visits

Home visits are available for patients who are unable (housebound) to attend the surgery.

To request a home visit call 01373 830006 no later than 13:00 so the doctor can plan their visit.

When requesting a home visit, please tell the receptionist:

  • The patient’s name 
  • Address to be visited
  • The contact telephone number
  • The nature of the problem

The doctor may call before coming out to visit to see if there is another way to help with the problem.

Text Message Service

Text Message Service

We have a text message service which allows you to receive confirmation & reminders about your appointments and other notifications such as flu vaccination invitations.

Please remember to update your contact details with us when you change your name, address, telephone numbers or email address.

If you do not wish to use this service, please contact us to confirm that you would like to opt-out.

Opening Times

Please select a site